Spyros Tasoulis and tasoulis-jewels.gr created this website with the sole purpose of serving their customers. The tasoulis-jewels.gr website is simple and friendly to use while it is designed to meet the specific needs of each user. In order to best serve you, it is important that you, our customer, understand that you must provide us with certain information related to the processing of your order that is kept by us.
PRIVACY
This Privacy Statement and the attached Terms and Conditions of Use of this website describe the method of data collection from the tasoulis-jewels.gr website, the use of this data by us and the terms and conditions of use of this website. This Privacy Statement refers exclusively to your personal data, which you provide to us during your orders on this website.
Generally
The information voluntarily provided by the users of the mentioned website is used by tasoulis-jewels.gr, in order for its users to have direct and meaningful communication with the store, to be provided with answers to specific questions they ask and finally to be served and to carry out their orders. The information collected by tasoulis-jewels.gr through the website is intended to measure the number of visitors, to determine customer requirements for more products and to facilitate transactions with the company. tasoulis-jewels.gr does not distribute to any other organization or partner that is not connected to tasoulis-jewels.gr the electronic addresses, or any other information concerning its users and customers.
Gathering information
tasoulis-jewels.gr designed its website so that its users can visit it without having to reveal their identity unless they wish to. Visitors to our website are asked to provide us with their personal data only in the event that they want to order product(s), or send an email to tasoulis-jewels.gr.
Use of Information.
tasoulis-jewels.gr collects the following types of information about users: (1) data that the user gives us in order to execute his order from tasoulis-jewels.gr, (2) data that the user gives us in entries competitions held from time to time. When filling out any order form on our website, you will be asked for your name, address, postal code of your area, email address, telephone number, payment method for the order. In addition, you may be asked for more specific information, such as shipping and delivery information for an order, billing information or details about an offer you have requested. tasoulis-jewels.gr makes use of the information you give us during the electronic submission of the form, in order to contact you about (i) delivery of the order to your location; (ii) to confirm and identify the customer in any necessary case, (iii) for new or alternative products offered by tasoulis-jewels.gr, (iv) special offers of tasoulis-jewels.gr, (v) receipt of prizes after a competition draw. You have the possibility to choose whether or not you want to receive such communications from tasoulis-jewels.gr by sending your request via e-mail to the email address sales[papaki]wpcodeselftasoulis-jewels.gr
Access to Information.
Each order processing requires the collection of personal information, to deliver or reserve an order. Also, the use of a credit card, for the charge of which identification documents of the legal owner are required the first and only time, is guaranteed in every case. Any supporting document and document that certifies and declares the customer’s identity remains strictly confidential and is checked only by the responsible department of tasoulis-jewels.gr. Your submission of your personal data means that you consent to this data being used by tasoulis-jewels.gr employees for the reasons mentioned above. tasoulis-jewels.gr requires its employees and the maintainers of its website to provide its user-clients with the level of security mentioned in this Privacy Statement. In no other case can tasoulis-jewels.gr share your personal information with others without your prior consent, unless this is required through legal means. Please note that under certain conditions permitted or required by law or court order, the collection, use and disclosure of your personal data collected online without your prior consent (for example in case of court order).
Cookies
tasoulis-jewels.gr has the possibility to use cookies as part of the facilitation and operation of the services through its website. Cookies are small files (text files), which are sent and stored on the user’s computer, allowing websites such as tasoulis-jewels.gr to function smoothly and without technical anomalies, to collect multiple user options, to recognize the frequent users, to facilitate their access to it, and to collect data to improve the content of the website. Cookies do not cause damage to users’ computers or to the files stored on them. We use cookies to provide you with information and to process your orders. You must keep in mind that cookies are absolutely necessary in order for the www.tasoulis-jewels.gr website to function properly and seamlessly.
Secure Transactions
tasoulis-jewels.gr is committed to ensuring the security and integrity of the data it collects about its website users. tasoulis-jewels.gr has adopted procedures, which protect the personal data that users submit to its website or provide to it by any other means (e.g. by telephone). These procedures protect user data from any unauthorized access or disclosure, loss or misuse, and alteration or destruction. They also help to ensure that this information is accurate and used correctly. Your connection to it is secure because it uses SSL (Secure Socket Layer) technology. SSL technology relies on a key code to encrypt data before it is sent over the (SSL) connection. The security control between the data and the Server is based on the unique key code, ensuring the integrity of the communication. The browsers Netscape Navigator, Internet Explorer, Mozilla Firefox, Opera, Safari and Google Chrome support the SSL protocol and it is recommended to use them to connect to the tasoulis-jewels.gr website.
Periodic Changes
Tasoulis-jewels.gr is constantly expanding, updating and improving its website, and related products and services, and will also update this policy. We recommend that you read this procedure at regular intervals, in order to be informed of any changes in the content of this personal data protection policy. This policy will be amended from time to time without prior notice to users.
TERMS AND CONDITIONS OF USE
Limited license
tasoulis-jewels.gr, subject to the terms and conditions set forth herein and all applicable laws and regulations, grants you a non-exclusive, non-transferable, personal, limited right to access, use and present this website and its contents . This license does not transfer title to the Website and its Content and is subject to the following restrictions: (1) you must retain on all copies of the Website and its Content all copyright and other proprietary notices and (2) ) you may not modify the website and its content in any way or reproduce or publicly display, or distribute or otherwise use the website and its content for any public or commercial purpose, except as otherwise permitted by present.
Changes
tasoulis-jewels.gr reserves the right to change or modify the applicable terms and conditions for the use of the website at any time. Such changes, modifications, additions or deletions to the terms and conditions of use will be effective immediately upon their notification, which may be given by any means including, but not limited to, the posting of new terms and conditions on the website. Any use of the website following such change or modification shall be deemed to constitute your acceptance of such changes, modifications, additions or deletions. tasoulis-jewels.gr may, at any time, terminate, change, suspend or discontinue any individual function of this website including the availability, photo presentation or description of any product or service.
Limitation of Liability
tasoulis-jewels.gr, its employees, or other representatives, shall have no liability, under any circumstances, for any consequential, incidental, indirect, special damages or costs or monetary penalties, including, but not limited to, lost profits, business interruption, loss of information or data, or loss of customers, loss or damage to property, and any third party claims arising out of or in connection with the use, copying, or presentation of this website or its contents or any other linked website, regardless of whether tasoulis-jewels.gr was informed, knew or should have known of this possibility.
Intellectual Property Rights and Trademark
All the content of the tasoulis-jewels.gr website, the texts, images, graphics, selection and settings thereof, are the property of SPYROS TASOULIS and are Intellectual Property Rights All rights reserved. Any text or image bearing the symbols “tasoulis-jewels.gr”, “www.tasoulis-jewels.gr”, “TASOULIS JEWELS Gladstonos 10 Pl. Kaningos” are trademarks or registered trademarks and are used herein with permission of their respective owners.
Orders online
Orders received online by filling in all the relevant fields and by entering and sending the data following the stages of the process provided by the software of this Online Store. Before your final acceptance of each order, an Order Confirmation appears on your computer screen. As long as you agree and press the corresponding button that appears on your screen, the now confirmed order is recorded in the company’s systems and sent by e-mail to the address you have indicated.
Any offers are valid while stocks last. The Order Confirmation is sent automatically and it is not possible to check the stocks in the company’s warehouses beforehand. In case of shortages of products that have been included in the Order Confirmation, a representative of the company. will inform you electronically about these deficiencies and any alternative possibilities.
Prices and Payment Terms of online orders
Products, prices, shipping terms and payment terms are those listed on your Order Confirmation. Payment is made before they are shipped either via Bank Deposit or via PayPal or using a debit or credit card or via VivaPayments. Follow the instructions in our online store. The document that will be issued is a proof of retail sale and will accompany the order upon delivery.
Delivery of online orders
The products will be sent to the place you indicated to us when registering your online order via a private transport company. The shipping cost is determined by the service that will carry out the shipment and depends on the weight of the products and the place of delivery, as specified in the Order Confirmation. The delivery cost will be notified to you automatically when placing the order. The delivery time depends on the place of delivery and the availability of the products. The company, subject to force majeure, as described below, will make every effort to ship the products to you as soon as possible. It is possible, after consultation, to carry out partial delivery. Ownership of the product is transferred upon full payment while risk is transferred upon delivery.
Force majeure
tasoulis-jewels.gr is not responsible for delays in execution (including delivery) due to circumstances beyond its fault or due to force majeure. Examples include strikes, acts of terrorism, war, supplier delays, supplier problems, transportation problems, production problems, currency fluctuations, governmental or legislative acts, and natural disasters. In these cases, tasoulis-jewels.gr is entitled to an extension of time for the execution and dispatch of the orders.
Product warranty
The company does not provide any guarantee neither for the quality nor for the suitability of the product sold for any specific purpose, nor does it guarantee the safety and protection of the users of these products. Such guarantees are provided, if provided, only by the manufacturers and you should be informed about them from the product packaging. However, the company, without providing any guarantee, undertakes, for the convenience of its customers, to replace defective products, as long as there is stock in its warehouses or otherwise, to mediate with the manufacturer to send a new product.
Although each product is fully presented, however, due to the web browser or monitor, the products offered for sale on our website may not exactly correspond to the actual ones in terms of image and colors. We are not responsible for such discrepancies. Images and colors are for representation purposes only. Packaging may differ from that shown in the photos. Weights, dimensions and capacities, where given, are approximate. For further questions the user can contact the sales department. Also, we cannot ensure that there will be no “human” errors when updating – listing the price or features of a product. Also, all product prices are subject to change at any time and for this reason the user is required to check the final sale price before sending his order.
To the extent permitted by applicable law, tasoulis-jewels.gr disclaims any warranty, express or implied, for the accuracy of the information contained anywhere on this website.
In good faith and for your own protection, if you find that a product is offered at an unusually low or high price in relation to its market value, or if you find any other inaccuracy or error, before proceeding with the order, contact the Customer Service Department at 2103831671 or by sending an e-mail to master[papaki]tasoulis-jewels.gr.
Your obligations as a Customer
The users of the tasoulis-jewels.gr website agree that they will not use the online store and the community to send, publish, send by e-mail or transmit in other ways any content that is illegal, harmful, threatening, offensive, annoying, defamatory, is defamatory, vulgar, obscene, libelous, violates another’s privacy, shows empathy, or expresses racial, ethnic or other discrimination, may cause harm to minors in any way. You are responsible for: the selection of the products you order and their suitability for your purposes, the costs of telephone calls and postage to contact the business, if any.
Withdrawal, Cancellations, Product Returns, Online Transaction Security and Consumer Rights
The transactions carried out through the tasoulis-jewels.gr website are governed by the International and European law that defines electronic commerce matters (Directive 2003/31/EC, PD 131/2003) and by the Consumer Protection Law (Law 2251 /1994) which defines distance selling issues.
Valid order conditions
The website visitor has the possibility to enter into a valid order if he is legally competent according to the Greek Civil Code, i.e. if he has completed the eighteenth year of his age and is not in legal aid regarding the conclusion of a sales contract. Orders can also be placed by representatives of legal entities. The company reserves the right to claim from the supervisor or guardian any orders made by legally incompetent persons.
Placing an order requires:
(a) the completion of a relevant form by quoting the necessary information for the conclusion of the sales contract,
(b) the unreserved acceptance of the terms of the sales contract, regarding the item sold, the quantity, the price including taxes and other costs, the way of processing the transaction, the time and place of courier delivery of the service,
(c) the unconditional acceptance of these terms of use, which are an integral part of the contract being drawn up. The acceptance of the above is done with the electronic option “ACCEPT” given to the interested party from the website.
The method of payment of the price is chosen by the interested party and includes the possibility of charging a credit card, using the PayPal system or Bank deposit. Accepted credit cards are those presented as selected by the website’s order submission system.
Placing an order constitutes the conclusion of a distance sales contract, applying the relevant legislative framework (Article 4 of Law 2251/1994, as amended and in force). The consumer through the website is informed by the company before completing his order, before completing and submitting the relevant form for:
(a) the identity and address of the supplier
(b) the essential characteristics of the good;
(c) the price, quantity and transport costs, as well as value added tax, if not included in the price,
(d) the method of payment, delivery and performance,
(e) the duration of validity of the offer or price;
(f) the right of withdrawal.
By sending the order form, the consumer receives a copy of the order online, which he can save.
Consumer rights
Right of withdrawal. The consumer has the right to withdraw without reason within fourteen (14) calendar days, if no longer period has been agreed, by returning the goods in their original condition, without incurring any expense, except for the return costs. This period starts from the receipt of the products. In order to exercise the right of withdrawal, the consumer is obliged to send an email to the address master[papaki]tasoulis-jewels.gr with the subject “Withdrawal” accompanied by valid contact information so that TASOULIS SPYROS can contact the consumer. In case of exercising the right of withdrawal, the consumer is obliged to immediately send the product in its closed packaging for return.
Right of substitution.
The consumer has the right to request the replacement of the product if the one delivered to him was defective or does not correspond to the product he ordered. In case of receipt of a defective product or a product other than the one ordered, the company must be contacted first and sent to the company on the day of receipt, so that the replacement can follow. A necessary condition is that the products are in the condition in which they were received, and that the consumer has the invoice or retail receipt. We recommend careful inspection upon receipt, so as to avoid receiving defective products or products that were not ordered.
You are not entitled to withdrawal in the cases of article 3l of Law 2251/94 and in any other case provided for by law or this in accordance with the law. For example, you are not entitled to exercise a right of withdrawal on products such as candies, candies, candies and other edible items, as well as items that have been manufactured to order from the consumer and meet special specifications, such as bags, seals, boxes, ribbons, or other products with special specifications or by printing.
In any case, the maximum return period for submitting a replacement request cannot be extended beyond fourteen (14) calendar days from the date of receipt. Before any return, it is recommended to consult with our company. The conditions for carrying out the replacement of a defective product or a product that does not correspond to that of the order are the following:
(a) Contact the company within 24 hours of receiving the product to highlight the problem, on the phone located in the “Contact” section of the Website or on the e-mail sales[papaki]tasoulis-jewels.gr
(b) If it is a product that does not correspond to the order, that it has not been used and is in its packaging in the condition in which it was received.
The company processes only the personal data necessary to provide the services of the website and the online store. This is the data that the visitors themselves have when they fill out any of the forms on the website, proceeding to knowingly enter the data. The necessary processing of personal data of website users is processing that falls within the scope of Article 7A par. 1 (b) Law 2472/1997 and is not transmitted or communicated to third parties, unless the procedure defined by the legislation on lifting of confidentiality (N.2225/1994) or any obligations arising from the national implementation of Directive 24/2006. The processing of the personal data of those placing the order, regarding the process of charging the price to credit cards, is carried out, pursuant to a relevant contract, by the company VIVA Electronic Services S.A. based in Marousi Attica, 2 Kapodistriou Ave., (called “VIVA”) which is 100% owned by the company Realize AE, as it is legally represented.
The collection, maintenance, processing and transmission of the personal data communicated by the users through VIVA are collected and are used and processed in accordance with the applicable provisions on the protection of personal data and specifically, in accordance with the provisions of Law. 2472/1997 and N. 3471/2006, as applicable.
VIVA PAYMENTS does not hold customer credit card data on its systems. All data is transmitted encrypted to the cooperating Banks.
Returns are not accepted under any circumstances, when the ordered products were made to order and according to the customer’s preference and choice (e.g. production product with special specifications, dimensions, prints, etc.) and do not contain a defect or error. In the event of repeated returns or in the event that our company, at its absolute discretion, considers that the consumer is abusing the right of return or acting in bad faith, it is entitled to refuse the return of the product even if the above terms and conditions are met.
tasoulis-jewels.gr takes care of the quality control and the correct shipment of a product. However, we cannot absolutely guarantee the absence of any defect. To avoid your and our inconvenience and damage, it is a good idea to carefully check, upon delivery of your order, the condition, correctness and quantity of the products sold, in order to identify any obvious defects or omissions (e.g. broken goods, any quantitative deficit or surplus or a different product from the one ordered, etc.). In the event that you find a defect or error you must contact us immediately after delivery on the same day or the next working day at 2103831671, or by email sales[papaki]tasoulis-jewels.gr We will ask you to return the defective products to us at no cost to you and we will make sure that they are replaced as soon as possible from the date of receipt and once they have been checked and certified as to the defect that has been reported. In case it is not possible to replace the defective product due to availability reasons, then our company will refund its monetary value to the customer. In the event of a certified error of our own fault, tasoulis-jewels.gr takes care of the most immediate restoration possible without any financial burden to the customer. If you wish to return products you purchased from our online store, you should notify us by phone and by sending an email to the email address sales [papaki]tasoulis-jewels.gr gr with the indication “Product Return Request” within the as above deadline. Within the same period, you must return the products of your order to the address of the company. In case of order cancellation, your refund will be completed within 30 days from the date we receive the products. The return can also be made by crediting the bank account that you will notify in time and in writing. This Agreement does not affect any consumer rights provided by law.
You can request cancellation of your order by calling us at 2103831671 or by e-mail at sales[papaki]tasoulis-jewels.gr. Depending on the stage of development of your order we will inform you about the options you have. Cancellations cannot be made in the following cases:
– When tasoulis-jewels.gr has ordered and has already received the ordered products from its suppliers.
-When the ordered products need manufacturing and have proceeded to the production process and have been manufactured either partially or completely.
What are Cookies?
The website www.tasoulis-jewels.gr uses cookie technology. Deactivating cookies will make it impossible to browse the website smoothly and that is why users accept this intervention from the beginning. When visiting the website for the first time, a permanent “cookie” (a small text file) will be set that will be stored on the user’s hard drive. Cookies are used during your successive visits to the website to “personalize” it. You can visit the website without having allowed the intervention of cookies, but you will not be able to use all the features of the website or enjoy specific features. To change your cookie settings, refer to the “Help” menu of your browser.
What is SSL?
Any processing of the user’s personal data is carried out exclusively and only by persons under the control of the company TASOULIS SPYROS. To carry out the processing, the company has selected persons with corresponding professional qualifications who provide sufficient guarantees in terms of technical knowledge and personal integrity for the observance of confidentiality. The company has taken the appropriate organizational and technical measures for the security of the data and their protection against accidental or unlawful destruction, accidental loss, alteration, prohibited dissemination or access and any other form of unlawful processing. These measures ensure a level of security commensurate with the risks involved in the processing and the nature of the data being processed. In the event that an online shopping process is carried out, to ensure the security of your transactions and the protection of your personal data, the company uses SSL (Secure Sockets Layer) technology. During the process of your online purchases, the website does not register or store in any way any information regarding your credit card, with the exception, for reasons of security of the transaction, of the Debit or Credit element and if it is Visa or MasterCard. In PayPal payments, the e-mail of the PayPal account is stored. SSL is the world’s most trusted provider of internet transaction security. All transactions you carry out through the website are governed by the relevant provisions of the Consumer Protection Law (L. 2251/1994), which regulates issues related to distance sales, as well as by the provisions of European and International law regarding e-commerce.
Compliance with the above procedure is a binding contractual condition before any further action before a public authority or court and this preliminary procedure concerns users, who by entering the website accept its binding nature.
Difference between store price and online store price
The prices of the physical stores and the online store may be different or even the same. If the purchase is made through the online store and the collection is from our physical stores, the price paid is the online store price and not the price sold in the physical stores.
External links
The company does not control the availability, content, personal data protection policy, quality and completeness of the services of other web sites and pages to which it refers through “links”, hyperlinks or advertising banners. Therefore, for any problem that occurs during your visit, you must contact the respective web sites and pages directly, which are responsible for the provision of their services. Under no circumstances should the company be considered to endorse or accept the content or services of the web sites and pages to which it refers or to be associated with them in any other way.
Acceptance of the Privacy Protection Procedures implemented by tasoulis-jewels.gr
If you use this website you accept and consent to this Privacy Statement as well as to the Terms and Conditions of use of the website that have been announced through it.
